Shipping policy

Shipping Policy – SetHi Trends

At SetHi Trends, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below for details on processing times, delivery, and related terms.

1. Order Processing

Processing Time: Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Order Verification: We may contact you for additional information to verify your order and prevent fraudulent transactions.

2. Shipping & Delivery

Delivery Time: Standard delivery typically takes 5-10 business days depending on your location. Remote or rural areas may require additional time.

Shipping Charges: Shipping costs, if applicable, will be clearly displayed at checkout. Occasionally, we may offer free shipping promotions.

Courier Partners: We partner with trusted third-party logistics providers to ensure timely and safe delivery.

Delays: While we aim for timely deliveries, delays may occur due to factors beyond our control (e.g., weather conditions, courier issues, customs processing). We appreciate your understanding in such cases.

3. Address & Delivery Information

Accurate Address: Customers are responsible for providing a correct and complete shipping address. SetHi Trends is not liable for orders delivered to incorrect addresses provided by the customer.

Failed Deliveries: If a package is returned to us due to an incorrect address or failure to receive the shipment, additional shipping charges may apply for resending the order.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment’s status.

Tracking updates may take 24-48 hours to reflect in the courier’s system.

5. International Shipping (if applicable)

Currently, SetHi Trends only ships within India. For future updates on international shipping, please check our website regularly.

6. Damaged or Lost Packages

Damaged Items: If you receive a damaged product, notify us within 48 hours of delivery with photo/video proof. We will assist with a replacement or refund as per our return policy.

Lost Shipments: If your order is marked as delivered but not received, please contact us immediately. We will coordinate with the courier to resolve the issue.

7. Customer Support

For any shipping-related inquiries, reach out to our customer support team via email sethitrends@gmail.com We’re here to help!

Thank you for shopping with SetHi Trends. We appreciate your trust and are committed to providing a smooth delivery experience.