Refund policy

At SetHi Trends, customer satisfaction is our priority. We maintain a strict return and refund policy to ensure fair and efficient service.

🔔 Key Points:
✅ Eligibility: Items must be unused, in original packaging, with all tags and accessories intact. Damaged, used, or altered items are not eligible for return.
✅ Defective or Wrong Item: If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photo/video proof for verification.
✅ Non-Returnable Items: Certain products (e.g., hygiene-related items, clearance sales) are non-returnable unless damaged upon arrival.
✅ Refund Process: Once your return is approved and inspected, refunds will be processed within 5-7 business days to your original payment method.
✅ Return Shipping Costs: A return shipping fee of ₹200 will be deducted from your refund amount. If the product is faulty or incorrect, the shipping cost will be waived.

🚫 Strict Enforcement:
Returns that do not meet our policy conditions will be rejected. Please review your order carefully before purchasing.

💬 Need Help?
Contact our customer support team with your order details for quick assistance at sethitrends@gmail.com

Thank you for choosing SetHi Trends—we value your trust and strive to serve you better!